Neos: The Alpitour Group's Leisure Airline and Its Intercontinental Routes
Founded in 2001 as the airline arm of the Alpitour group, Italy's leading tour operator, Neos operates mainly from Milan Malpensa with long-haul routes to holiday destinations such as the Caribbean and the Indian Ocean, designed more for leisure than for business traffic.
History and positioning
Founded in 2001 as the air division of the Alpitour group, it was conceived from the start to serve the group's holiday packages at least as much as independently sold tickets, a logic that shapes the network far more than it does at a traditional scheduled airline.
The fleet
It operates Boeing 787 Dreamliners on long-haul leisure routes and Boeing 737 MAXs on shorter Mediterranean and European routes: a relatively young and efficient fleet for its size.
Routes and network
Long-haul services from Milan Malpensa, with seasonal departures from other Italian cities as well, to holiday destinations such as the Maldives, Zanzibar, the Dominican Republic, Mexico and Mauritius, alongside shorter leisure routes in the Mediterranean and charter flights for tour operators other than the parent group.
On board and service
A leisure-oriented cabin product with Premium and Economy classes on long-haul, positioned above a pure low-cost carrier but without the full Business product of a long-haul scheduled airline, since most passengers travel on a holiday package rather than for work.
The ideal passenger is the vacationer flying to a long-haul leisure destination, often as part of an Alpitour package. It is not the right choice for business travelers who need flexible schedules or dense frequencies, since Neos mostly operates seasonal frequencies rather than daily scheduled flights on most routes. Practical tip: because many Neos seats are sold through holiday packages, check availability both on the airline's own site and through Alpitour-affiliated tour operators, because prices and seat allocation can differ between the two channels.
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